Administrative and Operations Assistant

We are seeking a proactive and organized Administrative and Operations Assistant to join our dynamic team. This role will play a crucial part in supporting daily operations and enhancing client satisfaction through efficient task management and communication. The ideal candidate will be detail-oriented, tech-savvy, and possess excellent organizational and interpersonal skills.

Working Hours: Monday through Friday 9am to 5pm MDT. This is a remote job but candidate needs to be located in the United States.

Position and Salary: Starting out as a contractor with the possibility to get a Full Time employee position. $21-$23/hour depending on experience.

SKILLS AND QUALIFICATIONS

  • Proven experience in administrative or operations support roles.
  • Strong proficiency in social media management and content creation tools.
  • Familiarity with real estate industry processes (Matterport, Aryeo, etc.) is a plus.
  • Excellent written and verbal communication skills.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Tech-savvy with a strong understanding of automation tools and file management systems.
  • Detail-oriented with a proactive mindset to resolve issues independently.
  • Customer-oriented with the ability to provide exceptional service and support.

DAY TO DAY KEY RESPONSIBILITIES

  • Coordinate photographers and manage missing content to maintain quality control.
  • Upload listing content to our online platform and handle deliveries to agents.
  • Manage special content projects and backup all media assets.
  • Provide customer support and answer inquiries related to delivered content.
  • Facilitate editing requests from clients and manage stock photo/video libraries.
  • Manage and update real estate branding materials, ensuring consistency and timely follow-ups.
  • Cover scheduling duties during absences, including phone management and order placement.

SECONDARY RESPONSIBILITIES

  • Create engaging social media posts that align with brand guidelines and marketing objectives.
  • Prepare projects using Google Earth and assist with related tasks.
  • Draft quotes accurately and promptly for client proposals.
  • Coordinate 3D Matterport tours, including transfer, deletion, archiving, and tracking tour expirations.
  • Create invoices for non-real estate related services and manage external platform video uploads (e.g., YouTube).
  • Organize files and prepare them for editing in commercial projects.
  • Troubleshoot and enhance automated processes as needed.
  • Develop and update documentation files for streamlined operations.
  • Assist in visual marketing efforts across various social media channels.

HOW TO APPLY

Interested and serious candidates should submit a video resume and cover letter outlining their relevant experience and why they would be a great fit for Creative Edge Media. Please include examples of social media posts or relevant project work. Send us a private Youtube or Vimeo link by email at inspire@creativeedgemedia.com (subject line: Administrative Assistant Position)

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