Administrative and Operations Assistant
We are seeking a proactive and organized Administrative and Operations Assistant to join our dynamic team. This role will play a crucial part in supporting daily operations and enhancing client satisfaction through efficient task management and communication. The ideal candidate will be detail-oriented, tech-savvy, and possess excellent organizational and interpersonal skills.
Working Hours: Monday through Friday 9am to 5pm MDT. This is a remote job but candidate needs to be located in the United States.
Position and Salary: Starting out as a contractor with the possibility to get a Full Time employee position. $21-$23/hour depending on experience.
SKILLS AND QUALIFICATIONS
- Proven experience in administrative or operations support roles.
- Strong proficiency in social media management and content creation tools.
- Familiarity with real estate industry processes (Matterport, Aryeo, etc.) is a plus.
- Excellent written and verbal communication skills.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Tech-savvy with a strong understanding of automation tools and file management systems.
- Detail-oriented with a proactive mindset to resolve issues independently.
- Customer-oriented with the ability to provide exceptional service and support.
DAY TO DAY KEY RESPONSIBILITIES
- Coordinate photographers and manage missing content to maintain quality control.
- Upload listing content to our online platform and handle deliveries to agents.
- Manage special content projects and backup all media assets.
- Provide customer support and answer inquiries related to delivered content.
- Facilitate editing requests from clients and manage stock photo/video libraries.
- Manage and update real estate branding materials, ensuring consistency and timely follow-ups.
- Cover scheduling duties during absences, including phone management and order placement.
SECONDARY RESPONSIBILITIES
- Create engaging social media posts that align with brand guidelines and marketing objectives.
- Prepare projects using Google Earth and assist with related tasks.
- Draft quotes accurately and promptly for client proposals.
- Coordinate 3D Matterport tours, including transfer, deletion, archiving, and tracking tour expirations.
- Create invoices for non-real estate related services and manage external platform video uploads (e.g., YouTube).
- Organize files and prepare them for editing in commercial projects.
- Troubleshoot and enhance automated processes as needed.
- Develop and update documentation files for streamlined operations.
- Assist in visual marketing efforts across various social media channels.
HOW TO APPLY
Interested and serious candidates should submit a video resume and cover letter outlining their relevant experience and why they would be a great fit for Creative Edge Media. Please include examples of social media posts or relevant project work. Send us a private Youtube or Vimeo link by email at inspire@creativeedgemedia.com (subject line: Administrative Assistant Position)
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